Delivery Information

Transport and Delivery of Goods

The transport conditions of Reserva 367 are subject to the following terms:

 1) Any and all alcoholic beverages available for sale in the electronic store of Reserva 367 can only be purchased by people of legal age, in their country of residence.

2) The description, image and any other information of a product presented in the electronic store of Reserva 367, can be changed without prior notice. The images that illustrate each product may differ from the delivered product.

3) Under current Portuguese legislation, Reserva 367 is required to add the value of VAT to the legal rates of 6%, 13% and 23% for all products. Prices shown in the virtual presence of Reserva 367 always include VAT. The value of VAT can be deducted for public or private companies with legal registration in a European Union country.

4) If Reserva 367 cannot provide a customer's order in part or in whole for immediate dispatch, the customer will be contacted immediately in order to decide the most appropriate procedure to resolve the situation.

5) Reserva 367 orders are normally delivered by CTT, and can also be delivered by other companies, through their own distribution or collected at our store. In general, an order takes 48 to 72 hours to be delivered in mainland Portugal, 3 working days in Europe and between 5 to 7 days in other places (except for exceptions to which we are unaware, such as natural disasters).

6) All products sent by Reserva 367 must be examined by the customer immediately upon receipt. If any imperfection or damage is detected in the product, the customer must return it to the transport company, duly justify the reason for the return on the delivery note and immediately notify Reservation 367, which will promptly resolve the incident.

7) Reserva 367 is not responsible for shipments made to countries where the respective law does not allow the entry of alcoholic beverages - the customer is responsible for seizing the respective order. In case of return of the products, Reserva 367 will refund only the amount of the goods.

8) Reserva 367 recognizes to all its customers the right to terminate the contracts they enter into, allowing them to return products purchased under the terms of Decree-Law No. 143/2001 and Decree- Law 82/2008 of 20/05.

9) Reserva 367 reserves the right to cancel orders that generate incorrect values ​​due to computer errors, returning the amounts paid immediately to buyers.

To clarify any doubts, request additional information or send suggestions, do not hesitate to contact us: geral@reserva367.pt


Booking 367